Privacy Policy

LumaNutra ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at lumanutra.com or engage with our services.

By using our website or services, you consent to the practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our website.

Information We Collect

Personal Information You Provide

When you interact with our website (for example, by filling out a contact form, subscribing to our newsletter, or requesting a consultation) you may voluntarily provide us with personal information including:

• Full name
• Email address
• Phone number
• Company name
• Service interests and target market preferences
• Any additional details you include in your message or inquiry

Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies, including:

• Device information (browser type, operating system, screen resolution)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source
• Date and time of your visit

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request
• To communicate with you about our services, including follow-up on consultations
• To send you newsletters, industry insights, and marketing communications (only with your consent, and you may unsubscribe at any time)
• To improve our website, services, and overall user experience
• To analyze website traffic and usage patterns for optimization
• To detect, prevent, and address technical issues or security threats
• To comply with applicable legal obligations

Information Sharing

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our website, conducting business, or providing services to you (e.g., email platforms, analytics providers, hosting services). These parties are obligated to keep your information confidential.
• Legal Requirements: When required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience and gather information about how visitors use our site. Cookies are small data files placed on your device when you visit a website.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Functional Cookies: Enable personalized features such as remembering your preferences.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission (SSL/TLS), secure hosting infrastructure, and restricted access controls.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• Access: The right to request a copy of the personal information we hold about you.
• Correction: The right to request that we correct any inaccurate or incomplete personal information.
• Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out:The right to unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in any email or by contacting us directly.
• Data Portability: The right to request your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised "Last updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: